1. Registration and Payment
- Registration is confirmed upon receipt of full payment
- All fees are in Canadian dollars
- Registration fees are non-refundable within 14 days of the course date
2. Cancellation Policy
- Cancellations made more than 14 days before the course date will receive a full refund less a $50 administrative fee
- Registrations may be transferred to another individual at no cost
- We reserve the right to cancel or reschedule courses due to insufficient enrollment or circumstancesbeyond our control
- In the event of course cancellation by us, registrants will receive a full refund
3. Course Content
- Course materials are for participant use only and may not be reproduced without permission
- While we strive to provide current and accurate information, course content is for educationalpurposes only
- Completion of this course does not constitute certification or licensure
- We reserve the right to modify course content as needed
4. Participant Conduct
- Participants are expected to maintain professional conduct
- We reserve the right to remove participants for disruptive behavior without refund
5. Liability
- While this course provides education on workplace violence prevention, we cannot guarantee specific outcomes
- We are not liable for any actions taken or not taken based on course content
- Participants and their organizations remain responsible for their own workplace safety programs anddecisions
6. Privacy
- Personal information collected will be used solely for course administration and communication
- We comply with Canadian privacy laws including PIPED